At Source of knowledge, we would like to assure you that we take your information and privacy very seriously.
The following is a description of what we do and don't do with your details.

Our Commitment to Privacy
Source of knowledge does not sell, rent, loan, trade, or lease any personal information collected at our site, including membership forms or email lists. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions.

Returns & Refunds

If for any reason you are unhappy with your purchase, you can return it to us in its original condition and unused within 14 days of the date you received the item(s). We will issue a full refund for the price you paid for the item(s), less the shipping/postage charge (the original cost of our shipping/posting goods out to you.) In the event that you receive goods that are damaged or are faulty, we will refund the total amount of your order including the shipping/postage originally charged.

When mailing your return please obtain a proof, a ‘Certificate of posting’ freely given on request at all post offices. Please note we cannot pay for any postage costs

We cannot accept returns of opened items, items returned more than 14 days after delivery, items that are not in their original packaging or custom-made items (that are not defective).

To return an item(s), please contact us for a Return Goods Authorization Number (RGA). Without this number, we are not able to process your returned item(s).

Security

Source of knowledge uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access.

Secure online shopping at Sourceofknowledge.co.uk

we take security very seriously and make shopping on our website 100% safe using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Your browser will go into secure mode as soon as you access the 'checkout' or 'login' pages, i.e. before you enter any personal or payment details. You can check that you are in a secure environment by looking for a locked padlock on the bottom of your browser.

Checking out in 'secure mode' means that all of your details are encrypted to keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site.